What's an AC Emergency?

May 13, 2016

Heat has arrived. You have probably already switched over to your air conditioning system to make sure it is running correctly. But what happens if it’s not? It’s uncomfortably warm, your air conditioner is not working, and you want to call someone but it’s late and you aren’t sure if this is considered an AC emergency that you’ll be charged more for. You may have heard that Kingston Home Services by Enercare is available around the clock for emergency AC repair, but what actually counts as a 24 hour AC repair emergency? And what will it cost?

Please know that you can always call Kingston Home Services by Enercare, anytime of day, every day of the year. Our customer service agents are available live, at all times to help decide if a technician needs to come out ASAP or if it’s something you could wait out until morning.

When trying to evaluate the severity without an expert, here are some matters where you should go ahead and call us.

Strange Sounds

There are multiple reasons that your air conditioner might be making unusual, shrieking noises. One common problem could be that the fan belt got loose. Regular maintenance can help avoid this issue, but sometimes there’s an emergency and you need to call for an AC repair appointment. Another reason your air conditioning unit could be making a loud, screeching noise is that the compressor is operating at a high level of pressure, which can be unsafe. If the sound seems excessive, shut down your air conditioner immediately and call Kingston Home Services by Enercare for an emergency AC repair job.

Strange Smells

A burning odor coming from your air conditioning unit is usually a symptom of an electrical malfunction or a part has become so overheated that it’s really burning. If your A/C smells like it’s burning, that is a definite emergency AC repair. Call Kingston Home Services by Enercare right away for 24/7 AC repair.

No Air Flow

If your AC system doesn’t seem to be running at all, or you can’t feel any air blowing, this could be an indication that the cooling system has failed. The reason could be a poorly calibrated thermostat, a problem with the blower, or your air conditioner could have finally kicked the bucket. If the AC isn’t providing air flow, or the air that’s blowing is not cool, go ahead and call Kingston Home Services by Enercare, especially if there is extreme weather, so we can get someone out to make sure you are safe and comfortable. Not having cool air in severe heat for sure constitutes a 24 hour AC repair.