What is a Service Call Fee and How Does it Impact Me?

When hunting for a HVAC contractor, you may have run across the term “service call fee.” Also called a “trip charge,” this fee is the expense an HVAC company bills for sending a technician to your home when your heater or air conditioner appears to be acting up.

Why Do HVAC Companies Charge a Service Call Fee?

A service call fee recoups the cost of traveling to your home. After all, this takes time, requires fuel, and increases wear and tear on the company vehicle. Don’t forget that service call fees don’t generally cover parts and labor if you opt for a repair or replacement.

How Expensive is a Service Call Fee?

Every HVAC company decides how much to charge for a service call. Some technicians select a standard or flat rate for any service call, while others adjust the rate if the customer is further outside the normal service radius. The particular cost differs by market and company, but you can expect your usual trip charge to be anywhere from $79 to $129.

Who Covers the Service Call Fee?

If you arrange a service call, you will need to settle the trip charge regardless of what step you take after. For starters, you could prefer to move forward with the technician’s recommended repair or replacement, depending on which choice is more cost effective.

You are encouraged to find several job estimates from various HVAC companies—just keep in mind that you may end up paying a trip charge for all these visits. Even if you take no action after the first service call, you will still owe the technician a fee for coming to your home and carrying out diagnostics.

How Can I Avoid Paying a Service Call Fee?

A smart way to avoid trip charges is to participate in an HVAC membership from Service Experts Heating & Air Conditioning. All four of our memberships provide a waived service call fee, meaning we’ll come to your home and check your HVAC system for free.

More money-saving benefits of an HVAC maintenance membership consist of:

  • No overtime charges
  • 15% savings on repairs
  • 15% savings on indoor air quality products
  • And much more

If your furnace or air conditioner is behaving strangely, or you’re interested in an affordable HVAC maintenance plan, Service Experts Home Services by Enercare is happy to help. We charge some of the most affordable service call fees to get your HVAC repair or replacement started. We are also happy to help our customers save money on emergency repairs, replacements and maintenance with worthwhile offers on our website. If you’re hoping to enjoy savings and peace of mind while maximizing efficiency and home comfort, give us a call at 613-817-1591 today!

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