What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your AC system needs repair at your Kingston home and you have no idea what to expect. It’s stressful enough to allow an AC repairman into your home, but then to wonder what they’re going to do could add a whole other level of concern. Not to worry! Service Experts Heating & Air Conditioning is here to inform you on the general A/C system repair process so you’ll be prepared when an expert air conditioning service technician needs to pay you a visit.

It Starts Simple

When the repairman arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound silly, but they need to inspect it to verify that it’s not merely a thermostat settings problem. The service tech will confirm the thermostat is flipped to cool and then lower the temperature to see if that will activate the air conditioner. A defective or incorrectly connected wire could be the culprit that’s standing in the way of you and a comfortable home.

If this doesn’t fix the problem, the technician may need to look at your circuit breaker box. They may flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty

The repairman will then likely ask to see the A/C. Same as a doctor, the technician will commence their trial and error testing process. There are several factors that could be the reason for an air conditioner that isn’t functioning properly, and it’s up the service tech to explore all the possible causes starting from the most standard issues to the least. This process could take anywhere from five minutes to sixty, and sometimes longer.

During the air conditioner diagnosis, they will likely check the air filter to make sure it’s not blocked or requires replacing. They will examine the AC refrigerant levels, make sure the air condenser fan is rotating properly, confirm that the size of your air conditioner is right for the size of your house, and inspect the safety controls, wiring, and electronics.

Have answers, will fix

Once the AC technician has discovered the problem, they should explain all your choices to you. The conversation will generally start with the repairman explaining what the trouble is, what part (if any) went out, how or why it went out, and what that part does for your air conditioning system.

The technician will then go into your choices, which will entail swapping out the part and resolving the trouble, but may also include upgrading parts of the air conditioner, the air conditioner itself, or your complete heating and AC system. In some cases, it may make more sense to invest in a complete new heating and AC system, especially if the AC is past its prime, or prone to breaking down again and end up costing you more for A/C system repairs in the end. The repairman will explain how much time, effort, and cost it will take to rectify the problem.

The repairman may now explain what could have prevented the problem or part failure and how to prevent a future problem from happening. This typically includes proactive maintenance, which not only helps stop an AC breakdown, but in most situations also keeps your AC system’s warranty valid. Most expert air conditioning repair centers will offer a yearly maintenance plan so you don’t have to stress about making future AC tune-up appointments for your HVAC equipment.

Lastly, they will explain the process for repairing the failed part or correcting the trouble. If you elect that A/C system repair is better for you than purchasing an upgraded air conditioning system, the repairman will order any parts necessary and schedule your new appointment to fix your AC. Or, if the necessary part is already obtainable on their van, they will go ahead and start the air conditioner repair work with your permission.

Always know that throughout Kingston your HVAC equipment is in good hands with Service Experts Heating & Air Conditioning. Our service techs are NATE-certified and have been through extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever have any questions about your AC or what to expect with your AC repair, give us a call 24/7 at 613-817-1591 and we’ll be happy to discuss the process.

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