Service Experts Heating & Air Conditioning Reviews

Average Customer Rating
4.7/5 stars based on 2,440 Reviews
stephen O.
kingston, ontario
"Fast friendly professional service. No worries."
linda H.
kingston, ontario
"He was on time, pleasant, did the work"
bernard H.
hartington, ontario
"Very Knowledgeable and cautious."
hans B.
napanee, ontario
"The Technician was very analytical and thorough"
stephen H.
lansdowne, ontario
sawatzky S.
kingston, ontario
"Knowledgeable, friendly technician."
frank P.
kingston, ontario
dianne C.
kingston, ontario
burt H.
kingston, ontario
arthur J.
kingston, ontario
charlan T.
amherstview, ontario
neil M.
kingston, ontario
"Tech did a good job, l could tell,he supplied me with test test Results.and explanation"
bruno R.
amherstview , ontario
"Professional , courteous service completed in a timely manner"
joseph B.
kingston, ontario
"Service agents always courteous and pleasant. Work area always clean after service."
rebecca C.
kingston, ontario
paul A.
kingston, ontario
"Joe did his job effectively."
jim M.
kingston, ontario
"Joe arrived on time (actually a bit early), was polite, courteous and professional. He completed his work efficiently and competently. He wore a face mask and took his shoes off at the door. Well done!"
mrs oosthuizen O.
kingston, ontario
"careful of our home, pleasant, discussed findings, tidy, efficient."
ms reid R.
kingston, ontario
mrs mccabe M.
kingston, ontario
alexandra Z.
gananoque, ontario
"Arrived within time range, respectful of home, offered suggestions for improving efficiency of system."
pam E.
kingston, ontario
"The service provided was exceptional from my phone call to have someone give me a quote to the end of installation. Everyone was professional, knowledgable, friendly & happy. They care about the work they do."
tim M.
kingston, ontario
"Eric and Jeff conducted themselves in a very professional manner and were always receptive and pleasant. They welcomed our questions and provided knowledgeable, helpful responses and advice. Their work was completed in an efficient and timely manner. It was a pleasure to have these two tradesmen to do our HVAC installation. Thank you fellas."
lloyd W.
kingston, ontario
anne K.
harrowsmith, ontario
"Showed up on time--thorough work ethic--pleasant--explained all he was doing"
elliot S.
perth road village, ontario
"Technician was very knowledgeable and could answer all questions. The only problem - i asked at Costco for a quote on installing tankless electric HWS and you only provide gas/propane systems."
barbara C.
barriefield, ontario
"Service was on time prompt, efficient, any issues well-explained."
hasan K.
kingston, ontario
"sales and technician were expert and they've done everything very well ."
kate M.
kingston, ontario
mr norris N.
kingston, ontario
"Good quality work"
mr hamilton H.
kingston, ontario
"Technician forgot to turn on the gas line before leaving resulting in no heat the next morning"
fred S.
amherstview , ontario
"Staff always friendly and helpful"
mary M.
kingston, ontario
"Arrived in good time. Respectful wearing his booties and mask. Answered all questions so I could understand the answers. Good job all around."
lori A.
kingston, ontario
"The young man was informative, helpful polite, professional! I am completing survey from a different residence so I don't hve his name handy..."
paul V.
kingston, ontario
"Chris knew the probable source of the problem (2 in fact) and patiently went about fixing them."
marian Q.
kingston, ontario
"Rob and Jesse were courteous, knowledgeable, friendly and were here on time and were well cleaned up."
elizabeth d.
kingston, ontario
"The technician recommended a good filter that is considerably cheaper than I have been paying. He also showed me how to adjust the humidifier for the summer months."
mike B.
bath, ontario
"Joe was punctual, friendly and efficient."
elizabeth C.
kingston, ontario
"Joe was very efficient and friendly, & helpful. Also showed up at the beginning of the timeframe, which I love."
tony P.
perth road, ontario
"Conscientious rep. Made some suggestions and answered questions I had"
mr ford F.
kingston, ontario
"Dan is very thorough and professional, great with questions I have"
william L.
kingston, ontario
"personable, efficient,"
madeleine P.
kingston, ontario
"Very professional."
mrs cox C.
kingston, ontario
"helpful with questions asked"
bernard H.
hartington, ontario
"On time and very knowledgeable."
garth A.
kingston, ontario
cheryl B.
battersea, ontario
"Everything as expected"
kimberley S.
kingston, ontario
"Friendly, professional and provided the information I required"
mr dixie D.
kingston, ontario
"Dan is polite, makes no messes and know what he is doing."
alibe C.
kingston, ontario
"Your technician was friendly and knowledgeable."
ivan K.
kingston, ontario
tim F.
odessa, ontario
"Service was done efficiently, and techs were on time, asked if I had any concerns, explained everything about how the furnace was running and left everything clean and in place."
stephen O.
kingston, ontario
"Darren was prompt, professional, friendly and most important, he was very honest with respect to what product we really needed. He didn't automatically go to the most expensive machine."
andrew D.
kingston, ontario
"Timely and professional service."
joanne Z.
kingston, ontario
"Very confident knew his work and has a very professional attitude and polite."
christine L.
kingston, ontario
jurgen T.
erinsville, ontario
"The receptionist was very helpful and friendly when called, and our technician was very helpful and knowledgeable when answering our questions and servicing our furnace/heat pump system."
gary V.
kingston, ontario
"Competent, helpful and explained things, pleasant"
mr & lynn hendry H.
perth road, ontario
"Technician was knowledgeable and worked quickly."
martha R.
kingston, ontario
ernestine H.
kingston, ontario
"They arrived on time and did a great job, installing the water heater, gave tips on how maintain it and cleaned up after they were done"
david S.
kingston, ontario
"Terry arrived within the allotted time frame. He was courteous, masked (Covid19 prevention) and knowledgeable."
dieter R.
kingston, ontario
"Everyone who worked on the new furnace installation was professional and knowledgeable. Terry was the best and made sure all minor issues were corrected and completed to my total satisfaction."
anne K.
harrowsmith, ontario
"He was on time. very polite and friendly, wore a mask"
mavis G.
kingston, ontario
liz S.
kingston, ontario
"Not satisfied at all. Will be following up with office about the issue."
thelma M.
kingston, ontario
"Jesse was very thorough and explained all areas of concern"
jolanta H.
kingston, ontario
"Knowledgeable, professional and responsive service"
phyllis L.
kingston, ontario
"Any questions were answered completely. Helpful suggestions provided."
st.andrews C.
kingston, ontario
"Good svc and prompt"
natalie F.
bath, ontario
sharon B.
kingston, ontario
"excellent service all round, very pleasant person, knowledgeable"
randa A.
kingston, ontario
clement A.
kingston, ontario
mrs shirley M.
kingston, ontario
linda L.
wolfe island, ontario
"Masks were worn but Dan's kept sliding off his nose. We were able to physically distance."
carolyn M.
amherstview, ontario
"Early arrival with phone call first, great, friendly, polite technician, noticed hot water heater was old so time to do something about it. Informed me that service experts rent hw heaters so I followed up on that and now have a SE water heater. Always great service and professional workers."
tanis F.
kingston, ontario
"He was so polite and always took off his footwear when he came in and offered me choices about things."
doug M.
kingston, ontario
janet L.
kingston, ontario
mrs taylor T.
kingston, ontario
"Identified the problem, organized the parts required and returned and completed the task as planned. Left our basement own fine order. Furnace working fine at day three. My satisfaction will be in the future when time proves that the job was well done and the concerning furnace failure does not recur."
robert C.
kingston, ontario
"Exactly addressed the question I had called about."
ken O.
kingston, ontario
"On time,knowledgeable,provide information about older unit but no sales pitch."
mrs phibbs P.
kingston, ontario
"He was very efficient and polite."
dr emrich E.
bath, ontario
"Professional service, excellent work, helpful tips Clearly illustrated components required"
keith C.
kingston, ontario
"Friendly, efficient, honest service. The sales associate was well-informed and very helpful. When I had a question after the job, I received a reply immediately."
ms. bragdon B.
kingston, ontario
"Always patiently answers all my questions which I am sure I ask each time!"
roger E.
howe island, ontario
robert M.
kingston, ontario
"Joe the Service Technician was informative, professional, knowledgeable and timely. You ask for anything more in service!!!!!"
rita F.
kingston, ontario
"very informative and helpful"
clint H.
kingston, ontario
"Technician knew what he was talking about"
ed B.
kingston, ontario
"Service was prompt techs were well trained and friendly"
mike A.
kingston, ontario
"We had some questions about our current hot water tank and furnace. Brendan Rake offered advice about each in a no-pressure environment. We were4 impressed with his knowledge about air filter ratings and the filtration advantages of five-inch filter boxes vs. the standard one-inch size. He advised us to stick with our simple chimney vent hot water tank as opposed to a condensing type with a blower motor, as ours will work even during a power outage whereas the other type will shut down entirely. Brendan also discussed the pros and cons of renting vs. owning heating and cooling systems. He also suggested that we would be wise to have Service Experts be the providers for our hot water tank rental, as their rental rate would be slightly lower."
bob K.
bath, ontario
"Chris went the extra mile in explaining what he was doing & went out of his way to ensure our safety. He used initiative in correcting what was wrong & showed us ways to make things work better."
mr fobert F.
bath, ontario
wanda C.
napanee, ontario
"Joe Varrette was very good at explaining and did a great job."
nancy M.
kingston, ontario
"Chris was informative and helpful, Jack the installer was wonderful very professional and loved how everything was cleaned up and explained information about my new tankless gas water heater. Fast service"
brian C.
kingston, ontario
"Dan does a thorough job in examining the furnace. He is very pleasant, telling us of any problems. He says that we keep up the service on our furnace. He was on time for our appointment."
ross M.
kingston, ontario
"Very pleasant serviceman"
mr bothwright B.
kingston, ontario
ron S.
westbrook, ontario
"Both guys were awesome! Extremely friendly and informative!"
mick M.
kingston, ontario
"Dan was very efficient and helpful, making some great recommendations while getting the job done in a timely manner"
ian W.
kingston, ontario
joanne B.
kingston, ontario
"Respectful"
sherri S.
gananoque, ontario
"We had a problem with our hot water tank and immediately Brendan had a technician check it out. Rob and Spencer were efficient and hard working when they came to replace it. They have installed 2 furnaces for me and now a water tank. They disposed of the old equipment which made our life easy. Thank you all at Service Experts!"
mike G.
kingston, ontario
"Dan was prompt, COVID careful, explained all the process, and was professional in his demeanor."
susan C.
kingston, ontario
"Guys were friendly, respectful and seemed to be proficient."
douglas C.
kingston, ontario
"Prompt efficient replacement of water heater."
viola C.
kingston, ontario
"Jesse was through and mythological in his work servicing my furnace, he reminded me about the need for detectors on each floor, replaced my furnace filter and checked the output of my furnace at the ventilation exit at the rear of my house."
eric B.
kingston, ontario
"Joe was on-time, and very professional. He explained a couple of things to us about our furnace that no one had explained before."
george B.
kingston, ontario
robert S.
kingston, ontario
"On time, finished quickly and cleaned up"
steven S.
kingston, ontario
"Chris was very happy and a hard worker and very informative"
mr wowk W.
kingston, ontario
"service man knew his stuff and was not pushey"
greg R.
kingston, ontario
"Dan was very thorough and helpful!"
paula V.
kingston, ontario
"I would have rated 10 but unfortunately my freezer was left unplugged and I didn't discover this until Sunday."
toini J.
kingston, ontario
"Darin sold us the unit and Terry installed it (the humidifier) Terry has done work on our other heating units, always very satisfactory. We met Darin before as well he worked on our air conditioning unit very good work and both did a very good job and were very polite and well informed about their jobs, --that the stuff!"
joanne A.
kingston, ontario
"From the person who answered the phone and took our service call request, to the technician, Chris, who completed the repair, the service was seamless. Chris was professional, respectful, knowledgeable and friendly. Service Experts installed our furnace and a/c system a few years ago so naturally they were the ones we called when we had a problem. The repair was completed within three hours of our call."
deeter R.
kingston, ontario
"Could have been a 10 if my name were spelled correctly and my postal code was correct. Dieter Rohde, K7L 1Y1"
geng W.
kingston, ontario
"Please read my answers to the following questions."
james W.
kingston, ontario
"I enjoyed working with Don and having him explain things to me."
kingont I.
kingston, ontario
"They arrived on time and were very courteous."
john D.
kingston, ontario
"Chris was terrific!!! Highly recommended."
guy B.
yarker, ontario
"Joe was very efficient and professional while here."
marylou M.
kingston, ontario
larry W.
kingston, ontario
"Thoroughly troubleshoot and fixed it"
terry M.
kingston, ontario
"Terry arrived promptly, has been here several times in past years, and is familiar with our furnace. He's efficient, polite, informative, and a great help."
burt H.
kingston, ontario
"He was knowledgeable, courteous and friendly."
ed D.
kingston, ontario
"Jesse was real professional. He answered all my questions and he explained exactly What the problem was."
liz S.
kingston, ontario
"Everyone I dealt with was friendly and knowledgeable. Very quick service. Excellent experience all around."
dr sankar S.
kingston, ontario
"Well informed and responded well to questions"
mr latimer L.
kingston, ontario
ernestine H.
kingston, ontario
"Everything was done in a timely and efficient manner"
steffi C.
kingston, ontario
"Joe Varrette is an excellent service technician. He is professional, yet friendly and takes the time to explain any question that we ask of him."
mr adamson A.
kingston, ontario
"knowledge"
desmond J.
odessa, ontario
"Joe was prompt, courteous, and did a very good and clean job."
frank G.
perth road village, ontario
mr mrs morgan M.
kingston, ontario
"The problem was in a very confined space. When one technician found it physically impossible he called in another who came soon. In spite of the difficulties everyone was pleasant. This now the second time I have filled in this form. I only answered bec I thought the technicians had done a good job. I found out the hard way that if you dont fill out every question they will not let you leave the survey When you try again all your info is lost so a big thank you to the guys And not very kindly thoughts about the survey"
robert M.
bath, ontario
debbie M.
harrowsmith, ontario
"Chris was so personable and knowledgeable. Made it a pleasant experience."
shawn T.
kingston, ontario
andrea R.
kingston, ontario
"Joe was very thorough, very helpful and cleaned up really nicely."
mrs dodwell D.
kingston, ontario
"Courteous and friendly - explained things to an amateur in easy language."
jody B.
kingston, ontario
"Service Experts Have provided excellent service. They are prompt, knowledgeable and courteous."
tony G.
harrowsmith, ontario
"The scheduled work is still not complete. The wrong part was ordered."
mr coulter C.
kingston, ontario
"Good service and technician was fine, but we felt the price was extremely high for vacuuming the fireplace cavity and cleaning a couple of valves We would recommend the firm but not for fireplace cleaning due to to the high cost"
dianne S.
bath, ontario
"Here on time and informative"
steve M.
kingston, ontario
"Expert care, friendly with good advice."
steve R.
bath, ontario
lorraine V.
bath, ontario
"No issue with the service Technicians"
ms richardson R.
kingston, ontario
"Chris did an excellent job getting to the root of the furnace issue - the air coming out was too hot and helping to moderating the temperature a bit and adjust the air flow. I trusted his advice and would definitely recommend him and Service Experts. Thanks! Karen"
mr peter M.
gananoque, ontario
"9 is near perfect"
peter K.
kingston, ontario
"Arrived on schedule date and time. Too bad he did not have replacement UV light in his truck."
darcy R.
gananoque, ontario
"Dan is always friendly, efficient and knowledgeable"
paul K.
kingston, ontario
"Dan answered all my questions clearly and thoroughly. He offered good advice as far as operation, explaining why and how."
vic A.
kingston, ontario
"Technician was very knowledgable and polite."
grace L.
kingston, ontario
"He is very knowledgeable and friendly."
helens mason M.
kingston, ontario
"no difficulty everything just great"
mr. hunter H.
kingston, ontario
margaret G.
kingston, ontario
"Joe Varrette was very pleasant and helpful with my yearly service call today. He was very courteous , knowledgeable, & efficient.I am very satisfied with the service he provided with my furnace maintenance.He is definitely an asset to your company."
mrs seguin S.
kingston, ontario
denis L.
kingston, ontario
"Excellent job"
david G.
kingston , ontario
"Prompt and respectful"
pat R.
kingson, ontario
rick & cheryl H.
gananoque, ontario
brett S.
kingston, ontario
"Smart guy and very respectful. Answered all questions and gave solutions"
jason S.
kingston, ontario
mrs mccauley M.
kingston, ontario
"He was curtious, called to inform me that he would be arriving shortly, provided us all the information clearly , was honest."
muriel L.
kingston, ontario
mr jeffery J.
kingston, ontario
"Arrived on time. Complete the service efficiently and offered some good ideas for our water heater."
carla Y.
kingston, ontario
"The tech explained things to me. I had a concern and he said he was going to talk to his manager about it and get it straightened out. I appreciated that very much."
mrs campbell C.
sydenham, ontario
"Timely and professional service"
dr emrich E.
bath, ontario
"Tidy, thorough, informed"
travis C.
kingston, ontario
"Professional and efficient"
robert S.
kingston, ontario
"Friendly, knowledgeable and helpful as well as being quietly efficient"
kathleen W.
kingston, ontario
"Reliable courteous service. Being contacted for appointments means I dont have to keep track all the time. Appreciate that."
mr taylor T.
kingston, ontario
iain M.
kingston, ontario
"very thorough and thoughtful"
mr conacher C.
kingston, ontario
"Technician prompt, efficient and provided good advice on use of furnace and recommended additional possible upgrades."
mr goodland G.
kingston, ontario
"The service and advice that Daniel provided was excellent. I did call a week earlier than my appt to let SEs know that I needed a new solenoid for our WB2-12-2 humidifier but that message was never given to Daniel so he had none on his truck."
jeff E.
kingston, ontario
"Chris was helpful, patient, and nice."
edwin (ted) N.
kingston, ontario
"Prompt, courteous, thorough service."
rick S.
elginburg, ontario
"fast friendly service"
leslie F.
kingston, ontario
"Joe was pleasant and a quick and efficient worker, over and done before we expected, nice!"
joan B.
kingston, ontario
"Took the time to help me to understand my furnace. He was very patient and extremely helpful."
hayley M.
kingston, ontario
"The office administrator called me promptly after I put in a service request. She was friendly and professional. Chris showed up on time he took the time to explain the service I needed and answer the questions I had. The other Chris was able to show up 10 minutes later to offer a quote on getting a new furnace. He explained all my options thoroughly. Chris followed up with a phone call the next day when the men came to install the furnace to make sure every was going well. The men installing the furnace were polite and worked efficiently. They made sure I understood the new thermostat before leaving. I am so thankful I was able to heat my house again quickly. Everyone I interacted with made me feel comfortable and treated me and my home with respect."
mrs braund B.
kingston, ontario
"Very happy with the professional job done by the gentleman/technician who serviced our heating system."
john M.
kingston, ontario
"They answered the phone, were there within 2 hours and were polite."
mr epp E.
kingston, ontario
"Jesse Handy provided timely, efficient and seemingly expert (from my lay perspective) service and information. He answered all of our questions and explained clearly the documents he left with us. He is a very positive ambassador for your company."
mr cooper C.
kingston, ontario
"Friendly and informative."
mr murphy M.
inverary, ontario
"My only complaint is that I have purchased a Power Humidifier, and as I understand the way this unit functions is that it will come on without the furnace to adjust interior RH, when the unit was installed the tech told me that wasn't the way it works and from what I can see is that the unit only comes on when the furnace is on. I have the RH set as high as the unit will allow and yet it hasn't brought the RH up in the house at all. I live in a log home and need the humidity to be in the 40% range, so far this unit isn't doing that. I believe it is capable of this function but it appears that it hasn't been installed in this fashion. I paid a premium for that function and have not got that. The techs did a good job and left the house as clean as they found it. They conducted themselves in a polite and professional manner."
walter H.
kingston, ontario
dr connor C.
kingston, ontario
"Pleasant, ..answered my questions"
brian L.
kingston, ontario
"Diagnosed a continuing problem and explained what the solution was."
pete B.
kingston, ontario
"The fellow came early & got the job done in good time."
bernard H.
hartington, ontario
"Chris knew my system very well and he solved the humidity problem."
john K.
bath, ontario
"Prompt,efficient and friendly service ."
david C.
kingston, ontario
"Prompt polite and professional"
lewin L.
kingston, ontario
"I would have liked to receive some brochure info regarding rental coverage, option to buy etc and forgot to ask if you remove the old water heater."
christine C.
kingston, ontario
"Very friendly and answered any of our questions."
frank R.
kingston, ontario
"He always goes above and beyond with his service. He is polite and truly cares about the quality of his work."
lou sinclair S.
kingston, ontario
"Jesse Handy was punctual, polite, knowledgable and offered sime good advise. Also, dix a thorough job with both fireplace and furnace. Very impressed."
mr thompson T.
kingston, ontario
"Chris provided information on new furnace options and Danny kept our 30year old furnace going until the replacement arrived. Eric, Jeff and ? Were efficient, friendly. Distance respectfully due to Covid. We are very pleased with service."
jackie M.
kingston, ontario
"Satisfied with work completed and info supplied."
kim E.
amherstview, ontario
"I wanted a company to fix or replace my furnace not one that would do nothing and charge me $230 to tell me my furnace needed fixing or to be replaced."
rene D.
kingston, ontario
"We've been with SERVICE EXPERT FOOR MANY YEARS NOW WITH NO COMPLAINT."
lana D.
kingston, ontario
mr donaldson D.
kingston, ontario
"I hot water tank was tagged as being too close to my boiler. Although Terry himself has been here at least twice since it was moved to the current location 5 years ago!"
karen P.
kingston, ontario
john F.
kingston, ontario
"Great Staff ... very good interactions with the customer"
mrs barnett B.
gananoque, ontario
"Terry is so good and explains everything and leaves you with confidence your fixed for the winter."
barrie C.
kingston, ontario
"9 is my highest. I need to be rewarded for anything higher."
mrs campbell C.
sydenham, ontario
"Punctual knowledgeable and very pleasant to deal with"
mr marks M.
kingston, ontario
"Happy to answer my questions"
marc R.
kingston, ontario
"The service tech Jesse was very efficient helpful. Giving the owner good advice and options on maintenance. Plus completing the task at hand quickly. Highly recommend Sevice Experts"
mr vaughn V.
kingston, ontario
"no fault no one is perfect"
mary M.
kingston, ontario
"Very efficient"
robert C.
kingston, ontario
peter M.
kingston, ontario
barry M.
kingston, ontario
mrs bown B.
kingston, ontario
"There is not enough room in this box to tell you why I am dissatisfied just leave it to say that at the moment I have an extremely upset."
andrew H.
battersea, ontario
"Came on time, did what was required and explained everything."
shigeo S.
kingston, ontario
"knowledgeable and courteous service person"
casey G.
inverary, ontario
"Fast, friendly, on time, no extra sales pitch, happy with the product, respectful to my dogs."
jennifer D.
kingtson, ontario
"I found it to be exorbitantly expensive for the time the repair took. There were no parts involved and it was a 5 minute fix."
bernard H.
hartington, ontario
chris K.
kingston, ontario
"Joe was helpful, pleasant and efficient. Good job."
ms alderson A.
kingston, ontario
"Was completely happy with the service provided"
alex B.
inverary, ontario
"Knowledgeable technician."
ken P.
harrowsmith, ontario
"Joe was very proficient and through in his work."
anne H.
kingston, ontario
"Although Chris was unable to completely fix the problem with the heat pump, given the outside temperature and the availability of additional support on a holiday, he was able to fix it well enough to allow me to use emergency heat until milder weather the following week would permit a follow-up visit. I was impressed with how persistent he was in coming up with a solution and that he was so cheerful in spite of working so late on a holiday and in adverse weather conditions."
kym F.
bath, ontario
"very nice and clean job"
mr kimber K.
kingston, ontario
al M.
kingston, ontario
"Very professional technician...very courteous and helpful. It's obvious he likes his job and is very good at it as well."
steve R.
kingston, ontario
"Knowledgeable, courteous, on time."
dawne Y.
kingston, ontario
"TheTechnician was professional, courteous And solved the problem."
linda N.
kingston, ontario
"Jesse was great to deal with."
meghan O.
kingston, ontario
"Friendly and on time. Good communication, very professional and knowledgeable and went above and beyond for very high quality service."
suzette R.
kingston , ontario
"Prompt, efficient and effective service."
barry T.
kingston , ontario
"Jesse my technician was very courteous and professional. He explained all I needed to know about my heating system. In the future I will be needing a company to suply a new heating system. Service experts will be the company I choose."
bruce H.
kingston, ontario
"He listened and explained Not the service technician's fault but our spring visit for air conditioner service was not done and there was no contact from SE. We pay monthly but did not get the service"
keith H.
kingston, ontario
edward T.
kingston, ontario
"Very curteous and seemed knowledgeable"
mr raison R.
kingston, ontario
"We had same day service and he fixed problem immediately."
mr currie C.
gananque, ontario
"Excellent service"
andy L.
bath, ontario
"Found the problem and fixed it promptly. Also completed an inspection on the entire heating system."
richard L.
bath, ontario
dr burggraf B.
kingston, ontario
"Your Service Person was very knowledgeable, friendly and explained the details of the service call very clearly."
mr. laplante L.
kingston, ontario
linda N.
kingston, ontario
"The technician Jesse was very informative. He went thru the inspection report reviewing all inspection/tune up steps. Highly recommend Service Experts."
jessica R.
amherstview, ontario
"Cordial and efficient service."
gail G.
kingston, ontario
"Very pleasant and knowledgeable ."
derek V.
kingston, ontario
"Jesse was well informed and new his trade. Answered questions very honestly"
marjorie S.
kingston, ontario
"The technician arrived on time and completed the work to my satisfaction"
james F.
kingston, ontario
"Knowledgeable and helpful technician"
nancy C.
kingston, ontario
"Black dust and dirt in guest bathroom. Dusty."
hugh G.
elginburg, ontario
"Joe was friendly, polite and wore his mask. He went straight to work and and was done in no time. He then took the time to answer my questions and to explain the HRV system purpose and how to set the control properly."
mary B.
kingston, ont, ontario
"Terry is a professional. Respects our home, knows his work, polite & patiently answers our questions."
mrs campbell C.
sydenham, ontario
"Terry does an excellent job and is very knowledgeable of his job"
gene D.
kingston, ontario
"COMPLETE CHECKING OF FURNACE. SUGGESTION HAS TO BEST FILTER"
lloyd W.
kingston, ontario
kathy W.
kingston, ontario
"Sorry but I am not up for a essay writing exercise unless, of course, you wish to pay an exorbitant fee."
solveig S.
kingston, ontario
"Polite, professional and efficient!"
mrs beauchamp B.
kingston, ontario
"The technician is very friendly and takes time to answer questions."
andre G.
kingston, ontario
"The technician appears to me to be thorough and meticulous."
sara W.
kingston, ontario
"Both Dan and Chris explained everything clearly and answered any questions we had. Very happy with both of them and the advice/service we received."
mr higginson H.
kingston, ontario
"The technician did note lay a cover over the rug in front of the unit he was servicing."
william M.
kingston, ontario
"The service call was originally scheduled for 11 - 2 pm. At 1:30 I received a call that it would be delayed until 2 - 5 pm. Ultimately the tech arrived at approx 3:30. He called a support tech to repair gas input tube - finished about 7 pm. A long day."
bonnie F.
kingston, ontario
"Professionnal, knowledgeable, helpful advice,"
chris S.
kingston, ontario
"He was Professional, timely, and explained everything very well."
mr schneider S.
kingston, ontario
greg S.
bath, ontario
"Scheduled for 11-2 arrived @ 415! Didnt get a call that he would be late until 215! Wrong phone number used to confirm the appointment! Company needs to get there act together. Once tech arrived he was great!"
mr webb W.
kingston, ontario
"Very quick turnaround time from first inquiry about a hot water tank rental to home visit by sales rep to technicians arriving with a new tank. Excellent service!"
john D.
kingston, ontario
"Careful and comprehensive. Checked to see if it was raining before he went out to service the heat pump."
julie C.
kingston, ontario
rose M.
kingston, ontario
"Explanations of the work to be done, the service plans available, etc. were thorough and well explained. Paperwork was efficiently prepared."
eric W.
barriefield, ontario
mr a smith S.
kingston, ontario
"Very personable and helpful."
lori S.
amherstview, ontario
"Service area was left clean, technician was thorough, friendly and knowledgeable."
mr parker P.
kingston, ontario
"Very professional"
don O.
elgin, ontario
"Work was done promptly. Joe was very polite and wore a face mask to minimize transmission of the virus."
daniel M.
bath, ontario
mr fichtinger F.
kingston, ontario
david G.
kingston, ontario
"Quick and curtious Quick and efficient service"
chris S.
harrowsmith, ontario
gabriel A.
kingston, ontario
"Jesse knows about his job"
grant L.
kingston, ontario
"Prompt efficient service"
patricia H.
kingston, ontario
"Dan was very knowledgeable and very personable."
bob M.
westbrook, ontario
"Chris was polite, respectfull of our property, and respectful to me. Very knowledgeable about our heating system and caeful. You can definitely send him back next time"
al M.
kingston, ontario
"Great service! Very knowledgeable and helpful!"
julitta P.
kingston, ontario
gabriel L.
erinsville, ontario
helen L.
kingston, ontario
"Jesse, was on time, explained what he was doing. Very knowledgeable."
mary neff N.
amherstview, ontario
"At first, it was booked as a furnace service. Then was told not needed, would do alternate years but would get filter dropped off. I had asked time due to plans and was told before noon. I waited all day, even called late afternoon to check. Technician came at 515. Asked if he could fix date on temperature thermostat as it wouldn't save for me. He did get it to set. I then went out to run those errands o had put off and then came home late to a colder house. While saving and setting date, it got turned off heat to cool so temperatures had dropped with no furnace coming on. This is the first concern I have had since getting furnace."
mr tulk T.
kingston, ontario
"Dan is always so polite and nice"
meredith D.
kingston, ontario
"Very professional, courteous service. Happy that the technician wore a mask the whole time (many workmen don't!)."
pierre S.
bath, ontario
mrs noftle N.
amherstview, ontario
"Quick and efficient and safe installation friendly technicians,"
annabel M.
kingston, ontario
"It is w9nderful to have the same knowledgeable service person come and look after the house. Jesé always goes above and beyond. You are lucky to have such a great employee and I am lucky to have such a great service person!"
patricia M.
bath, ontario
"Chris was very knowledgeable and thorough and answered all my questions in detail"
mr peters P.
amherstview, ontario
"Friendly"
james S.
perth road, ontario
"man in charge took the opportunity to causes me trouble by tagging my old oil tank which was there when the furnace was installed and was there last year when the furnace was cleaned."
carolyn C.
kingston, ontario
"Technician was efficient, knowledgeable, and friendly"
mr byford B.
seeley's bay, ontario
dr sankar S.
kingston, ontario
"Technician arrived within the given time frame. In the past and this time have done a good job Answers questions"
susan F.
stella, ontario
"Again this year the gas fireplace in my den on the first floor, which was working perfectly well when the technician arrived, didn't work properly after he left. Sometimes it won't fire, and other times it just stops after a few minutes. This happened last year and had to be corrected by a second visit and it's the case again this year."
david sousa S.
perth rd, ontario
amjad S.
kingston, ontario
"Very polite and professional"
mrs H.
odessa, ontario
"Was communicative about our furnace - what he was reign/not seeing Appeared to know his subject matter"
cliff S.
kingston, ontario
"Thorough, respectful, knowledgeable."
jesse S.
odessa, ontario
"Very professional and personable. Great group of guys"
tom R.
inverary, ontario
"The technician was honest, knowledgeable and had some good ideas. He saw almost immediately what the problem was.."
bart P.
kingston, ontario
"The technician Jesse H. arrived within the timeframe specified. He was thorough and efficient. He explained all aspects of the service and warranty program and made suggestions on the best way to proceed. Very pleased with the entire experience."
maud O.
kingston, ontario
"Technician was very knowledgeable and explained everything to me"
howard A.
kingston, ontario
"Very informative and thorough"
ron P.
kingston, ontario
"Tech arrived on time wearing a mask and put on indoor shoe coverings as soon as he entered the house . Appreciated his thoughtfulness and professionalism! Answered all our questions and thoroughly explained all that was involved with the maintenance check up . Appreciated his suggestions about installing AC and his initiative in calling his office and setting up an appointment for a salesman to come to the house and give us a quote. Excellent service!!!"
don C.
kingston, ontario
"Very thorough and there was no pressure to buy"
barrie F.
kingston, ontario
karen F.
kingston, ontario
"The cost of part was not worth fixing the unit. Which I assumed and tried to tell the booking agent. And on top of that little to my knowledge not only was there a service call fee but a diagnostic fee. So I paid $200 for someone to tell me what I already knew."
debbie E.
kingston, ontario
"Jesse was thoughtful and helpful even though I was his last call of the day. He recommended a salesperson come and give me an estimate about a new water heater, as we chatted as he did my furnace inspection. He put it in the notes and then he and Rob did the install of that a few days later. They were prompt and professional and I love my new heater. I also commend Brendan, the sales rep, who gave me good advice about the size that would be good for me and my house needs. This form doesnt allow me to update my phone number so I am doing that here. My new number is 4165772605. Would you delete the old one please? Thank you."
carol F.
kingston, ontario
anthony A.
kingston, ontario
"Honest and excellent service by the technician"
irene M.
kingston, ontario
dianne C.
kingston, ontario
"The technician came when expected, was courteous and efficient and left the fireplace in great shape."
dorothy W.
kingston, ontario
michelle S.
odessa, ontario
dr ferguson F.
kingston, ontario
"Very professional and quick to respond for service"
claude L.
kingston, ontario
"Fireplace problem not found."
k clark C.
kingston, ontario
"Helpful, efficient, personable."
ron N.
sydenham, ontario
toini J.
kingston, ontario
"Jessy worked very well when installing the hot water tank and he instructed the helper with good manners,"
elaine S.
amherstview, ontario
"My service technician on that day was Jesse Handy and he was very professional and respectful of my property."
andrew H.
battersea, ontario
"Darren was very knowlegeable and gave us many ideas and options to increase our home comfort needs."
rommel M.
kingston, ontario
bill S.
kingston, ontario
"Not my usual service tech (Dan) but Joe did a stellar job"
eleanor R.
kingston, ontario
"I have had Dan service my a/c several times and has been always very thorough"
jacob W.
kinston, ontario
"1 the equiment the tech wasn't charged when he needed it. 2. techs should where protective boots/ booties inside peoples homes."
mike B.
bathj, ontario
shauna C.
kingston, ontario
"I felt that the service/advice received was truly in my best interest and would make me all on Service Experts in the future and recommend them to family and friends."
kim G.
kingston, ontario
john H.
kingston, ontario
"Excellent service."
wayne G.
kingston, ontario
mr henderson H.
kingston, ontario
carolyn B.
kingston, ontario
"I schedule service appointments ONE YEAR in advance. Last year, Service Experts called the day before to rebook; inconvenient, but oh well. This year AGAIN Service Expects called the day before to rebook. I'm unable to change my work schedule last-minute and this year couldn't afford to take two unpaid days off, but fortunately my husband is working from home and was able to be around during the re-scheduled service call. But he doesn't know my usual routine, and the technician is fairly new, so I've been left with paperwork for another service agreement to follow-up on. Or not. Because I'm really not impressed. At least I'm told the technician was a polite and pleasant person who worked quickly and efficiently."
adam B.
kingston, ontario
"Joe did a thorough job. Recommended the monthly payment for the yearly service which I signed up for."
mr newton N.
napanee, ontario
"appointment was for furnace cleaning & they were told to just do the air conditioner, which he did & did an very good job. We had to make another appointment for the furnace to be cleaned the end of Oct."
penny A.
yarker, ontario
"Torough and explained things well."
reid P.
amherstview, ontario
mrs campbell C.
kingston, ontario
"Arrival time was delayed (understandable); however, the updated arrival time was also dramatically delayed. The technician also advised that he was unfamiliar with Carrier thermostats. I wish it had been made clear at the time of booking that SE doesn't administer Carrier products."
mrs beatty B.
kingston, ontario
"Dan came on time was polite and did an efficient Job and cleaned up after"
pierre jean J.
bath, ontario
"Work well done, Technician very polite and knowledgeable."
kevin C.
kingston, ontario
"All work done properly, tech was pleasant"
andrew B.
kingston, ontario
william M.
kingston, ontario
"He resolved problems with two thermostats in five minutes."
carrie W.
kingston, ontario
"Joe identified the problem we were experiencing and clearly explained how the problem might have occurred and ways to prevent future issues by adjusting the use of our thermostat and vents. Joe presented the service plans Service Experts provides and gave examples of the benefits of the service."
lana D.
kingston, ontario
"He did a great job"
ian L.
kingston, ontario
"On time knowledgeable personable"
serge H.
kingston, ontario
"Very efficient and fast service. Furnace and a/c wereninstalled the day after payment."
paul S.
amherstview, ontario
"We felt the work was done very efficiently, checking things very thoroughly and finding a small gas leak we didnt know about."
elizabeth C.
amherstview, ontario
dorothy maaren M.
kingston, ontario
"Technician was quick and thorough"
carole L.
kingston, ontario
"Technician was knowledgeable and efficient and friendly."
mr smith S.
kingston, ontario
"Service man was courteous and thorough"
chris B.
kingston, ontario
"friendly and efficient"
david T.
kingston, ontario
"Technician was polite, punctual, and clearly communicated ."
andrew B.
kingston, ontario
"Jesse was a great technician"
susan L.
kingston, ontario
"Came on time and very reassuring that furnace ok."
rick B.
sydenham, ontario
"Excellent work done with no issues."
travis C.
kingston, ontario
"Extremely rare pricing for furnace/AC combo, clean install, very friendly and polite staff, great customer service and very respectable install."
scott S.
kingston, ontario
"Professional, knowledgeable and personable"
dr dubin D.
kingston, ontario
"Rapid response, very efficient explained clearly and he tolerated my dogs"
jim S.
verona, ontario
"Joe was prompt and courteous and very thorough"
mr tulk T.
kingston, ontario
"Joe was a nice guy. Weve noticed the glass in the fireplace could have been cleaned better along the top. Its a dark room though so better light may have helped him."
sandra M.
amherstview, ontario
"The yearly service was preformed in a timely manner"
chris M.
gananoque, ontario
"He was very thorough and took the time to explain the service he was providing and what options were available."
brian W.
kingston, ontario
"Knowledgeable and personable."
mr stebbins S.
bath, ontario
"Courteous and knowledgeable"
emily G.
kingston, ontario
"Always thorough"
bob T.
bath, ontario
"Efficiency and thorough"
timothy M.
dallas, texas
"The team was great. When an issue arose, they called an expert. We actually had a technician in the area who saw the trucks, and stopped by to see if he could help. My idea of great service."
john L.
tamworth, ontario
"Brendan seemed very knowledgeable. He took time to explain what he thought needed to be done and how it would be accomplished. He explained why he chose the particular furnace that was required."
terry P.
kingston, ontario
"Joe arrived on time and carried out the maintenance quickly and with minimal interference"
melissa B.
kingston, ontario
"was efficient, polite, and knowledgable"
mr skorenky S.
kingston, ontario
stephen F.
kingston, ontario
"Found the technician to effiencient and courteous."
lynda S.
kingston, ontario